Call for tenders' details

Title:
AO 10650 ‘Provision of IT services related to the Documentum platform’
Contracting authority:
Publications Office of the European Union (OP)
TED publication date:
24/05/2016
Time limit for receipt of tenders:
06/07/2016
Status:
Closed
Status
27/06/2016
30/06/2016
English (en)
Question details
Deployment of Software and Operational Security
Could you please clarify whether the deployment of software patches/releases in the production environment of the Publications Office will be under the responsibility of the Contractor or the Publications Office? Can you also confirm that the operational security activities related to the application running on the production environment of the Publications Office (e.g. security monitoring, infrastructure security, vulnerability assessment etc.) are out of scope of this contract?
30/06/2016
The deployment of software/releases of the application in the production environment is under the responsibility of the Publications Office as long as the same release was successfully installed on the Test environments following the instructions and procedures provided by the Contractor in charge of the development. The deployment of software/releases of third party software supported by the Publications Office (Operating System, Databases, Application servers on which the application is running) is the responsibility of the Publications Office. The developed application should be adapted accordingly. We confirm that the operational security activities related to the application running on the production environment of the Publications Office (e.g. security monitoring, infrastructure security, vulnerability assessment etc.) are out of scope of this contract. Please note that the deliveries should comply with Technical Annex IV "Publications Office Minimum Security Requirements".