Call for tenders' details

The submission deadline is extended until 29 August 16:00. Submitting (or resubmitting) of offers is possible.
Title:
Consultancy services for completeness and compliance checks of national transpos...
Contracting authority:
European Commission, DG for Internal Market, Industry,Entrepreneurshipand SMEs (...
TED publication date:
01/07/2016
Time limit for receipt of tenders:
29/08/2016
Status:
Closed
Status
16/08/2016
17/08/2016
English (en)
Question details
e-submission portal issues
There seems to be issues with the e-submission portal. We are having difficulties with the portal espeically in terms of party names. Even though we create a new party, the portal bugs and has the same name for all parties (even though they are different upon verification). Furthermore, even though we are continuously uploading documents, with no pauses inbetween, it reports a problem and automatically logs us out 'due to inactivity'. This has been happening now for the past 3 business days. Could you kindly confirm what the problem is and who we might contact to remedy this problem so that we can ensure a complete proposal upon Monday's deadline?
17/08/2016
In case of technical problems please contact eSubmission support by phone: +32 (0) 229 71063 or by email: DIGIT-ESUBMISSION-SUPPORT@ec.europa.eu The contact information for the technical support is also available on the header of e-Submission application itself.