Call for tenders' details
Status
Submission date
13/05/2013
Answer date
15/05/2013
Language
Status
Answered
Question details
Subject
Volume II – Lot 1, Specifications, 2.8.1 Documents to provide concerning the technical award criteria p. 5/38 “The tenderer must also provide concrete proposals ... and the Service Desk”
Question
Our understanding is that proposals regarding communication must be provided for the following interactions: • Communication between the Tenderer and the Publications Office; • Communication between the Tenderer and other Contractors; • Communication between Clients, users and the Service Desk; Please confirm our understanding.
Answer
15/05/2013
The tenderer must provide concrete proposals regarding the effective communication and interaction between all actors that their team expects to be in contact with, including the Publications Office, other contractors, clients, users and the Service Desk.