Call for tenders' details
Status
Submission date
26/01/2018
Answer date
01/02/2018
Language
Status
Answered
Question details
Subject
Clarification on Profiles
Question
With reference to Technical Annex 3 – Consultancy Profiles, there are descriptions for the profiles of Front Office System Administrator, IT service manager and Audio visual technician. However, in section “2.2.5.1 Requirements concerning the profiles” of the procurement document “EN-Tender Specifications_9196_IT_Infrastructure services”, Profiles required (code) are declared as FrontOffice administrator, Service Level Manager and AV support technician. Our understanding is that the profiles described in Technical Annex 3 correspond to the profiles of “EN-Tender Specifications_9196_IT_Infrastructure services” as below: Front Office System Administrator = FrontOffice administrator, IT service manager=Service Level Manager and Audio visual technician=AV support technician. Please, confirm our understanding, or otherwise clarify.
Answer
01/02/2018
Indeed your understanding is correct and Front Office System Administrator is equal to FrontOffice administrator, IT service manager equal to Service Level Manager and the Audio visual technician equal to the AV support technician.