Call for tenders' details

Title:
Telephony Communications Services
Contracting authority:
European Union Intellectual Property Office (EUIPO)
TED publication date:
02/06/2018
Time limit for receipt of tenders:
17/07/2018
Status:
Closed
Status
25/06/2018
26/06/2018
English (en)
Question details
Lot 3: Annex V
In the Technical Evaluation Questionnaire in Annex V for Lot C, reference is made to various points in Annex V which are not to be found in Annex V, specifically: - in B.3.1, "Annex V point C.2.4" - in B.4.1, "Annex V point C.3.3.2.1" - in B.4.2, "Annex V point C.3.3.2.2" - in B.4.3, "Annex V point C.3.3.2.3" - in B.4.4, "Annex V point C.3.3.2.4" Please indicate where this information can be found. Some acronyms in the same sections are also unclear, specifically: - B.4.1, "TR" and "TS" - B.4.3, "QTH" "Call quality threshold" defined in what terms? - B.4.4, Severity levels "S3" and "S4" Please clarify what these refer to.
26/06/2018
There is a clerical mistake. Instead of “Annex V”, you should read “Annex VII (Service Level Agreement)”.