Call for tenders' details

Please note that the deadline for submission of tenders has been changed to 01/08/2018 and the deadline for request for clarifications to 24/07/2018
Title:
Software Development Services
Contracting authority:
European Centre for Disease Prevention and Control (ECDC)
TED publication date:
08/06/2018
Time limit for receipt of tenders:
01/08/2018
Status:
Closed
Status
11/07/2018
12/07/2018
English (en)
Question details
Technical Annex D
In the Technical Annex D - Draft Service Level Agreement, Section F: Penalty point system on the Key Performance Indicators Subsection c, in the first row of the Table, Penalty level 1, is predicted for Cumulated Points: 0-14. Our understanding is that the Cumulated Points should be above 1, is this correct? If the number of minimum Cumulated Points for falling into the category of Penalty Level 1 is different, Could you please indicated it/them?
12/07/2018
In regards to Technical Annex D (Draft Service Level Agreement) and article 20 (c) under “F. Penalty point system on the Key Performance Indicators”, the “Cumulated penalty points” for “Penalty level 1” should be read as not including 0 (zero) penalty points as this would imply that there is no penalty to analyse. A corrected version of Technical Annex D will be published shortly.