Call for tenders' details

Title:
Multiple Framework Contract in Cascade for Software Development and it Services
Contracting authority:
European Fisheries Control Agency (EFCA)
TED publication date:
05/04/2019
Time limit for receipt of tenders:
13/05/2019
Status:
Closed
Status
12/04/2019
24/04/2019
English (en)
Answered
Question details
DP-2 Service Quality Indicator– Consequence of non-compliance
According to the Article II.16 or the Framework Contract, in case of non-compliance of quality indicator DP-2., EFCA may reduce or recover payments proportionally to the seriousness of the unperformed obligations or low quality delivery Could you please explain which measurable rule will be used to calculate the reduction or recover of payments in case of non-accomplishment of the indicator DP-2?
24/04/2019
See Article. II.16.1 Quality standards. EFCA may reduce or recover payments proportionally to the seriousness of the unperformed obligations or low quality delivery.