Call for tenders' details

Title:
ISDLS2 — External Service Provision for Development, Maintenance and Consultancy...
Contracting authority:
European External Action Service (EEAS)
TED publication date:
19/09/2019
Time limit for receipt of tenders:
04/11/2019
Status:
Closed
Status
09/10/2019
11/10/2019
English (en)
Question details
Technical Specifications - point 6.1.3 Service Delivery Hours
In point 6.1.3 of technical specifications you request that the resources of the Contractor record their presence in a Contractor's Badging system and in parallel to EEAS' ITAM. What is the purpose of this double recording activity? Why ITAM is not enough? And why do you need a copy of the Contractor's records in their Badging system?
11/10/2019
ITAM is an activity monitoring tool and does not serve the same purpose as a badging system. As indicated in 6.1.3. Service Delivery hours of the Technical Specifications, "a copy of it [data collected by the contractor's badging system] can be requested at any time by the EEAS to perform audits on contractor’s personnel members' schedule".