Call for tenders' details

Title:
ISDLS2 — External Service Provision for Development, Maintenance and Consultancy...
Contracting authority:
European External Action Service (EEAS)
TED publication date:
19/09/2019
Time limit for receipt of tenders:
04/11/2019
Status:
Closed
Status
17/10/2019
17/10/2019
English (en)
Question details
Technical specifications - point 7.2 (Steering Committee Meetings)
You state in terms of Contractor's entities the following:(Account Manager, Contract Manager, Service Delivery Manager …). Do we have to stick with these three roles? If yes, what is the difference between an Account and a Contract Manager? Are we free to describe the organisational structure that we believe fits the purpose best? And decide on the entities their roles and responsibilities?
17/10/2019
Indeed, in Technical specifications, point 7.2. Steering Committee meetings, it is mentioned "The Steering Committee is composed of the main stakeholders of the Framework Contract: the EEAS (Head of IT Division, Sector leaders) and the Contractor (Account Manager, Contract Manager, Service Delivery Manager …)”. However, you are free to describe the organisational structure that you believe fits the purpose best and decide on the entities, their roles and responsibilities, with or without these three roles.