Call for tenders' details

Tenderers are requested to note that the closing date for submission of tenders has been extended to 26/05/2020 at 12:00 and the opening of tenders will now take place on 27/05/2020 at 14:00.
The Provision of IT Software Development, Configuration, Implementation and Main...
Contracting authority:
European Medicines Agency (EMA)
TED publication date:
Time limit for receipt of tenders:
English (en)
Question details
Lot 1 - Award Criteria - Criterion 5 - MDM System
1. Will the current MDM system (Informatica) stay fully on-prem or will it also be migrated to the cloud? 2. Is the current MDM already 99% available? If not what is the defined SLA for the MDM system? 3. Is there an active network link available between EMA / Azure or do we need to provide one?
For the purpose of the evaluation of Lot 1, Criterion 5, assume that the MDM system remains on-premises. In the same context, the existing SLA of the MDM is not particularly relevant, the new front-end layer must guarantee it’s 99% availability regardless of availability of the core. Regarding networking, please propose communication mechanisms, it is part of the evaluation. Also please document any assumptions made.