EU solidarity with Ukraine

Call for tenders' details

Tenderers are requested to note that the closing date for submission of tenders has been extended to 03/07/2020 at 12:00 and the opening of tenders will now take place on 06/07/2020 at 14:00.
Title:
Provision of External Service Providers for IT Software Development, Implementat...
Contracting authority:
European Medicines Agency (EMA)
TED publication date:
07/05/2020
Time limit for receipt of tenders:
03/07/2020
Status:
Closed
Status
13/06/2020
16/06/2020
English (en)
Question details
Maintenance managed service - Support
To design maintenance services aligned to the Agency needs, can you provide us with the hourly distribution of tickets per service desk hours during working days ?
16/06/2020
Please further clarify your question to a particular section, point of the technical specification and its annexes.