Call for tenders' details

Title:
PROC/2014/22 - Application development, maintenance and service desk (ADM & SD).
Contracting authority:
European Securities and Markets Authority (ESMA)
TED publication date:
10/06/2015
Time limit for receipt of tenders:
31/07/2015
Status:
Closed
Status
15/07/2015
15/07/2015
English (en)
Question details
Ticket system
Concerning Lot I: Given that the tenderer needs to provide access to the ticket system for the internal IT of ESMA – are all 270 technical users intended to have access to that systems and what kind of interactive functionalities should be provided to them? In the system?
15/07/2015
The tenderers are kindly asked to refer to section 3.2 Annex IV.